The role of security at Londonderry Mall is to provide a safe and enjoyable environment for all our visitors. The security department is responsible for all aspects of safety and security in the mall, as well as the exterior parking lots. The security department patrols Londonderry Mall 24 hours a day, 365 days a year while providing an increased presence during the busier times of the week and year. Our team of licensed and highly trained security professionals are able to offer assistance where and when required to ensure a pleasant experience for all of our customers.

Security Services:

The security department is available to assist mall patrons and tenants in many ways, including but not limited to:

• Assisting patrons with the location of vehicles
• Providing first aid for any injuries or illnesses. Our security staff are trained in CPR, First Aid, and the use of on-site defibrillators
• Locating lost children
• Operating a lost-and-found property program for items found at Londonderry Mall
• Ensuring personal safety through escorts and constant, uniformed patrols using a marked security vehicle

In the event that you require security’s assistance, security staff can be contacted through the security dispatch desk at (780) 476-3757 or in the event of an emergency at (780) 340-3757.

Shopping Safety Tips:

• Ensure your vehicle is locked and all the widows are rolled up. Remove or conceal any valuables which are left unattended in your vehicle so they are out of sight and not visible.
• Never leave children or pets unattended in your vehicle while you are shopping in the mall.
• Always plan ahead with your child. In the event that you become separated, you should have a designated meeting place.
• Never leave your children unattended in the mall.
• Keep your purse or wallet as well as your cell phone close to your body and never let them out of your sight.